Welcome to our booking platform! We understand that plans can change, so we offer flexible cancellation options to ensure your peace of mind when making reservations. Below are the details of our cancellation policies.
Cancel your booking up to 48 hours before the scheduled check-in time at no charge.
Cancel within 48 hours of the scheduled check-in time or in case of a no-show, a cancellation fee equivalent to one night’s stay will be charged.
Cancel your booking up to 72 hours before the scheduled check-in time without any penalty.
Cancel within 72 hours of the scheduled check-in time or in case of a no-show, a cancellation fee equivalent to 50% of the total booking amount will be charged.
In case of emergencies (e.g., sudden illness or travel disruptions), please contact us directly to discuss your situation.
To cancel your booking, simply log into your account on our website or app, go to your booking details, and follow the cancellation instructions provided. If you encounter any difficulties or have specific questions, our customer service team is available 24/7 to assist you.
Refunds for cancellations will be processed within 7-10 business days to the original payment method used for booking.
Please note that some bookings may be non-refundable. This information will be clearly indicated at the time of booking.
For any further questions regarding our cancellation policies or assistance with your booking, please don’t hesitate to reach out to our customer support team via email.
Thank you for choosing our booking platform. We look forward to assisting you with your travel plans!